Privacy Policy

Atlasouq.com is committed to respecting your privacy. The purpose of this Privacy Policy is to inform you about the information we collect from you, how we use your information, and the choices you have regarding the use of your information. This Privacy Policy applies to information we collect about you through our stores, websites, mobile applications, and any other interactions with you. By using our websites, mobile applications, or sharing your information with us, you accept and consent to the practices described in this Privacy Policy.

Atlasouq.com supports and adheres to the guidelines and practices set by the Direct Marketing Association's Privacy Promise to American Consumers. We have agreed to:

  1. Provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers.
  2. Honor customers' requests not to share their contact information with other marketers.
  3. Honor customers' requests not to receive mail, telephone, or other solicitations from Atlasouq.com

Collecting Information About You

Categories and Types of Personal Information We Collect

We collect the following categories and types of personal information:

  • Contact Information: Your first and last name, postal address, email address, and phone number.
  • Other identifying information: IP address, social media usernames, passwords, and other security information for authentication and access.
  • Financial Information: Credit card, debit card, and bank account information.
  • Demographic information: Gender, age, employment information, and salary information.
  • Geolocation data.
  • Internet or other electronic activity: Your browsing and click history, including information about how you navigate within our services and which elements of our services you use the most.
  • Commercial information: Products purchased or viewed on our website.
  • Audio and visual information: Your videos and photos.
  • Inferences drawn from the categories described above to create a profile about you, reflecting your preferences, characteristics, behavior, and attitude.

Categories of Use

  • Transactional Purposes: We use your contact information, financial information, and commercial information to receive, process, confirm, send, and track your order, subscription, or registration. We also communicate with you about your order, subscription, or registration, process any subscription or registration you make, and maintain your "Gift List" through your registry.
  • Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.
  • Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to inform you of our new products, services, and offers, provide you with targeted advertising, run contests, promotions, and sweepstakes, provide you with our loyalty program, and provide you with other information from and about Atlasouq.com, including personalized marketing communications.
  • Maintenance and Improvement of Services and Website: We use your contact information, commercial information, and internet activity and browsing history to provide and maintain our Design Lab services, provide and maintain functionality on our website, handle your customer service requests, and help us diagnose technical and service problems.
  • Review and Content Creation Purposes: We use your contact information, commercial information, and audio and visual information to enable reviews of our products and display content that you have created and allowed us to display on our website, services, and social media.
  • Security and Fraud Prevention: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect our website, company, and others, and to prevent fraud, theft, and misconduct.

Sources of Personal Information (continued):

  1. Information You Provide: We collect information directly from you when you interact with our stores, websites, mobile applications, and customer service. This includes when you make a purchase, create an account, participate in surveys or contests, post reviews or comments, and communicate with us through various channels.
  2. Automatic Information Collection: We collect information automatically as you navigate through our websites and mobile applications. This includes information collected through cookies, web beacons, and similar technologies. This information may include your IP address, device type, browser type, operating system, referring URLs, pages visited, and interactions with our advertisements.
  3. Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms, advertising networks, data analytics providers, and public databases. This information may include demographic data, interests, and purchasing behavior.

Sharing of Personal Information

We may share your personal information with the following entities:

  1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, website hosting, data analysis, customer service, and marketing activities. These service providers are authorized to use your personal information only as necessary to provide the requested services to us.
  2. Business Partners: We may share your information with trusted business partners to offer you products, services, promotions, and offers that may be of interest to you. However, we will only share your information with business partners if you have consented to such sharing or if it is otherwise permitted by applicable law.
  3. Legal Compliance and Protection: We may disclose your information in response to a valid court order, subpoena, government investigation, or as required by law. We may also disclose your information to protect our rights, enforce our terms of service, investigate fraud or other illegal activities, or as otherwise necessary for the establishment, exercise, or defense of legal claims.

Your Choices and Rights

  • Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the unsubscribe instructions provided in our communications or by contacting us directly.
  • Access and Correction: You have the right to access and update your personal information held by us. You can do so by logging into your account or by contacting us directly.
  • Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
  • Children's Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our websites and mobile applications.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at support@atlasouq.com .